Lingsom is a business management system tailored to the needs of the language industry, providing system support for language service providers of all sizes.
Lingsom is a system for efficient and secure management of interpretation and translation assignments. With Lingsom, it becomes easier and faster to coordinate orders, from creating a new order to query vendors, confirmation, and all the way to invoicing. The professional system’s intuitive user interface streamlines work for everyone.
Lingsom provides access to an advanced platform for managing language services, whether you’re a large or small language service provider. It is unique in its kind and opens up entirely new possibilities to participate in procurements where system support is a requirement, in addition to reducing administration and giving you more time to develop your business.
6 Quick Benefits of Lingsom for Language Service Providers...
1
All information on service buyers, vendors, and your office staff at your fingertips
In Lingsom, you have instant access to all the information you need about both the client and the interpreter. This is what enables Lingsom’s smart automation and what will save you a lot of time and effort.
For clients, you know which organization and department they belong to, how their orders should be invoiced, the requirements for interpreters, pricing levels, and much more. With all the data in one place, there are no misunderstandings or delays in projects.
For interpreters and language specialists, like your freelancers, you can have access to current contact information, CVs, skill levels, certifications, current rates, payment details, and their availability for the specific order.
2
Coordination of Orders made easy with Smart Matching
Since Lingsom keeps track of the requirements of the order and the profile as well as availability of the interpreters, it’s possible to swiftly match the right person with the right job. You no longer need to call around to see who is available.
Lingsom will only suggest available vendors who meet the requirements for the particular order. The system also filters out the named vendors that the client has chosen not to use no longer. A query is sent to the first vendor on the list, and if that vendor declines or doesn’t respond within a certain validity period, the query is then sent to the next vendor till the order is confirmed. This is automation at its best.
3
ORDER MANAGEMENT
The language service provider can see the status of all orders and notice which orders require quick action. Among the versatile features, you can, for example, set the system to automatically recognize which cancelled orders are invoiceable and which are not.
All the information you need follows the order from start to invoicing.
4
REDUCED ADMINISTRATION WITH INVOICE AND PAYROLL ATTACHMENTS
Your interpreters report any overtime and travel expenses associated with an assignment in the system.
In the report view, you can easily create an invoice specification for billing the client. You can also create payroll specifications for vendors reimbursement which includes travel expenses.
5
Data security
The system enables secure communication between the language service provider, the client, and the vendor. Attachments are also easily sent through the system.
Data is stored either with Lingsom on secure GDPR compliant servers in Sweden, or on your own servers.
6
Surveys and messages replace email
You can create different types of messages and surveys for users. The recipients can be user groups or individual users, and the centralized communication reduces the need for email in your projects.
A simple process with Lingsom – from receiving orders TO INVOICING ASSIGNMENTS AND COMPENSATING VENDORS.
With Lingsom, handling orders of interpretation and translation services, both from your in-house and/or freelance vendors, becomes simple. All customer order information is stored in the system and accompanies the assignment from start to finish, making it easy to follow up on assignments later. Lingsom also automates many processes, making it easier for both customers and you as a service provider, allowing you to focus entirely on delivering the best service.

- Lingsom provides your business with advanced system support without making a large investment and going through a complex IT project.
- Lingsom’s functionality for creating orders, sharing information, and managing tasks reduces the need for email and phone calls between you and the customer and between you and the vendor.
- The customer’s basic requirements and needs are stored in the system, so there are never any uncertainties about the order.
- All information and communication regarding an assignment are stored in one place and accompany the order from start to invoicing.
- Reports and documents are ready when the assignment is completed. Along with automation and reduced administration, these are things that give you more time and opportunities to grow your business.
With Lingsom, you can easily track, among other things, the work quality of vendors, budgets, and the number of completed assignments over time.
- Lingsom is suitable for language service providers of all sizes and gives you easy access to an advanced order management system, which is often a requirement in language service procurements today.
Good examples
Manaara: Streamlining Operations with Lingsom
In today’s competitive market, language service companies need to work smart, fast, and automated to deliver their services effectively. While system support has often been associated with larger players, Manaara, a Finnish language service company specializing in Arabic and Finnish, has found its solution in the SaaS service Lingsom. With Lingsom, Manaara’s employees and freelancers have established more efficient daily processes, enabling them to compete on a more equal footing with larger competitors. And this is just the beginning of their exploration into automation possibilities.
FAQ – Common Questions about Lingsom
Does Lingsom work for smaller companies?
Definitely. We have created Lingsom because there was a lack of system support for smaller language service providers (LSPs) and language companies. Lingsom can be used as a web service or on your own servers, so it is entirely scalable based on the company’s needs, both today and in the future.
We don’t have an IT department. Can we use Lingsom?
Using Lingsom does not require IT expertise and functions like other web services you are accustomed to. Companies can also start by implementing certain parts of the tool first and then build on it as needs and familiarity grow.
We work with a network of freelancers. Does Lingsom handle that?
Absolutely. One of the significant advantages of Lingsom is that information and communication accompany the orders, making it clear for both the client and the contractor about the terms and the project’s status. With Lingsom, there’s no need to manage projects via email and phone.
How do you get started with Lingsom?
Book a demo of the tool, and we can also discuss your company’s needs and the best ways to implement Lingsom in your operations.
Book demo
I want to know how Lingsom can improve my business
Lingsom is created by and for the language industry
Lingsom is a digital system designed to manage translation and interpretation projects simply, securely, efficiently, and with minimal administrative overhead for both service buyers and providers. Lingsom is built based on practical experiences and needs within the field of language management, providing unique system support for anyone working with language services, regardless of size or whether they are language service providers or buyers in the private or public sector. Discover the benefits of Lingsom by booking a demo.